Shannon Warden
865966-5224 x15
shannon@familymatterscounseling.com
RATES & INSURANCE
Regular Hours
Sunday OCCASIONAL
Tuesday 9:00 AM - 7:00 PM
Wednesday 5:00 PM - 7:00 PM
Thursday 5:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 10:00 AM - 2:00 PM

The above schedule is subject to change based on client needs and availability.

Rates
Family Matters has always made every attempt to keep fees as low as possible by keeping overhead costs to a minimum.  I ask clients to help me continue to do this by following my payment guidelines.  Fees are due and payable at the time of each session. I accept cash, check, cashier’s check, money order, and major credit cards.  Credit card payments are not accepted at the time of visit and must be paid in advance of your appointment via this website, which includes a link to PayPal, where you may set up an account in order to make payments.

Service Type                                    Fee

Individual Therapy (50 minutes)     $65.00
Individual therapy (90 min.)          $95.00
Family/Couples therapy (50 min.)   $65.00
Family/Couples therapy (90 min.) $95.00
Pre-Marital Counseling Package     $200.00
(includes 4 counseling sessions as required by the State of Tennessee for marriage license discount, does not include required PREPARE inventory administration and scoring, which is an additional $30 online at the time of the inventory)
Clinical Supervision (per hour)                         $50
Shared Clinical Supervision (two individuals)  $25/each per hour
Group Supervision (3-6 participants for 2 hours minimum)       $35 per participant

Online Services                                                             Fees

Live chat (video, voice over IP, or text messaging)
via SKYPE (50 minutes)                                                $65
Sessions under 50 minutes                                          $1.50/minute
E-mails therapeutic in nature requiring response    $65 for two
Phone sessions (50 minutes)                                       $65
Phone calls over 5 minutes, under 50 minutes         $1.50/minute

Miscellaneous                                                        Fee
Missed session                                                    $65.00
Returned financial item (bounced check, etc).    $30.00/item

Your appointment time has been reserved for you. 24 hours notice is required for cancellation or you will be charged a missed session fee.

Insurance
One reason we are able to keep our fees low is by using our time to work with clients, not insurance companies.  You may find that our fee is lower than your coinsurance or deductible.  In fact, research has shown that the average counseling relationship lasts 7 sessions!  With our rates, you may not even reach your deductible!  I hear so many people making mental health choices based on who their insurance will pay rather than who they feel comfortable with.  Make sure to research what your financial responsibility really is before making a final decision.

If you have insurance which provides coverage for this treatment, we will be happy to assist you in completing your claim forms if you provide us with the appropriate form. You are responsible for mailing it to the insurance company and tracking your reimbursement. We do not accept assignment of benefits, nor do we participate in managed care insurance plans (HMOs and PPOs). We will gladly discuss your proposed treatment with your insurance company if they call us and you provide us with a release of information form directing us to do so. We do not call to request authorizations. You are responsible for the full fee regardless of your insurance company’s reimbursement policies.

**Please note**
If you are seeking marriage counseling, insurance companies typically do not pay for this (even if you find someone on your panel).  Most insurance companies require a diagnosis of a mental disorder by one or both participants before marriage counseling will be covered.  Regardless of where you go for your marriage counseling, you will most likely be required to pay out of pocket or your therapist will need to diagnose you with a mental disorder, which will stay with you when you go to seek future medical or mental health treatment, possibly even future employment.  The average cost of services for LMFT's (Licensed Marriage and Family Therapists) is $95 per session and as high as $200 per session.  Family Matters makes every effort to keep overhead costs to a minimum, allowing us to charge fees well below the average.

Your regular fee will be charged for any additional professional services rendered by your provider at your request, such as phone contacts over five minutes, preparation of special forms, insurance reports, court time, consults with other professionals, etc.  Please see the Common Questions section of the website for further information on insurance.

Schedule Online
Request an appointment online here.

Contact
Questions?  Please contact me for further information.

 

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